First impressions at the lobby are everything; no one understands this better than hotels. That’s why hoteliers have increasingly looked for the latest and most modern technology to provide a superior guest experience during the check-in process. But the challenge is: How to keep your guest satisfaction optimized while reducing your staff’s workload? This is when self-service kiosks come in.
Just think of the popularity of self-check-in kiosks at the airport, subway stations, or movie center. Everyone wants to do everything quickly and more securely. The same logic goes for hotels check-in. This industry is particularly about luxury, with high-level customer service requirements, so it is no surprise that hoteliers have increasingly installed an automated self-service process.
Here, we have crunched some numbers to reveal all trends you need to know to keep track of hotels self-check-in assisted by technology.
All latest tech trends in hospitality for 2022: Click here
What makes Tabhotel’s solution so unique?
Not only kiosks, but all Tabhotel check-in solutions share one thing: a one-of-a-kind cloud platform.
For the first time, there is one cloud technology that allows you to create, customize, monitor a guest journey that suits your needs, guest target, and hotel image the most.
What features do we offer for your check-in journey?
For a hotel, a self-service kiosk can do a lot more than a simple check-in, and it needs to be flexible and customized, depending on the hotel’s needs.
Let’s see what can a self-service kiosk do in this video!
Tabhotel’s flexible check-in kiosk options:
Hermes: Hotel check-in kiosk
Hermes check-in kiosk is a solution that gives your guests 100% autonomy to do their check-in. Powered by our cloud platform, Hermes self-service check-in kiosk covers all guest flows: check-in, check-out, walk-in, stay extension, key delivery and retrieval, and more.